Footswitch issue

[sam334]

So this week marked my first foray into electric guitar. Anyhow,I got myself a footswitch and an AD15VT.

Footswitch: http://www.guitarcenter.com/shop/product/buy_boss_fs5l_footswitch_latching?full_sku=100085417



The footswitch doesn't work when the cable is inserted completely in its jack. I have to shimmy it out ever so slightly (maybe 0.25 inches) for it to work as it should.

Cable is new and worked just fine with the momentary switch I bought by accident before exchanging it for the latch model.

Any info is greatly appreciated.

 

[SuperSwede]

Do you use a mono or stereo tele cable?

 

[sam334]

Do you use a mono or stereo tele cable?

I'm not sure. The guy at Guitar Center picked it out for me. It's a Live Wire "Balanced Trs 1/4" to TRS 1/4", 5FT" (quote is above the barcode).

If it is the wrong cable, should it not have had the same problem with the momentary switch?